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  1. Successful purchasers will receive a booking confirmation via email to the email address supplied.
  2. Kindly present your e-ticket at the Dubai Safari Park entry gates.
  3. The Booking Confirmation is valid only for the specific date shown thereon and shall automatically expire upon the lapse of this specific date. Booking Confirmation(s) and / or Ticket(s) can only be used once and is not subject to refund or exchange of any kind whatsoever, whether before or after the Ticket(s) expiry. Lost, damaged and / or stolen Ticket(s) cannot be replaced, refunded or exchanged in any manner.
  4. Entry for children below 3 years is free of charge.
  5. Entry for POD and 1 companion is free of charge.
  6. Entry timings may be subject to change, without prior notice, in case of an emergency.
  7. An adult must accompany children up to the age of 12 years at all times during the visit.
  8. Food, beverages and pets are not allowed inside Dubai Safari park.
  9. Dubai Safari Park takes all reasonable steps to provide a safe and enjoyable experience. However, it shall not be liable for any person in respect of any loss of or damage to personal property or loss of life, personal injury to any person, whether that loss, damage or personal injury is caused by any person’s negligence or otherwise.
  10. Due to Health and Safety reasons, scooters, bicycles, skateboards, roller skates, balls, toy guns and balloons are not permitted inside Dubai Safari Park. Items are subjected to screening prior to entry.
  11. Visitor need to maintain the dress code.
  12. All the tickets holders need to be on time to enter the live shows “once the show start it is not permitted to enter the show” (not applicable for Night Pass).
  13. POD and the companion tickets need to collect their tickets from the ticket window after providing the original POD card.
  14. All type of packages need 3 days prior booking (not applicable for Night Pass).
  15. The customer need to choose the menu for breakfast with birds package or the standard menu will be served (not applicable for Night Pass).
  16. Smoking allowed only in designated areas.
  17. Drone is not permitted inside Dubai Safari Park.
  18. Dubai Safari Park reserves the right to delay or cancel live experiences (such as live shows and animal feedings) due to inclement weather or animal welfare. The park will not be held liable to provide any refunds or change of dates to visitors during such events.

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Your Order number is XXXXXXXX , you can download your Ticket from the link shown below.

if you have not received your tickets within 30 minutes, please call us at 800 900

Please check your Junk / Spam folder if an email from us is not received - and then mark it as 'safe' to guarantee receiving future communication.

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Opening Hours

Every day from 9:00am to 5:00pm

Last entry at the main gate

For ticket holders 4:00pm

For non-ticket holders 3:30pm

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